FAQ

FAQ's

Which credit cards do you accept?
Can I cancel my order?
Can I return an item that is damaged, defective, or I just don't want?
How long will it take to receive my order?
Can I have an order shipped to my P.O. Box?
Can I ship my order to a different address?
How are shipping charges calculated?

Shopping FAQs

Which credit cards do you accept?
Visa, Mastercard and American Express are accepted. Back to Top

Can I cancel my order?
Yes, you can, as long as the item has not been shipped. Back to Top

Can I return an item that is damaged, defective, or I just don't want?
Inspect all garments carefully upon receipt. If, within 10 days, you are not satisfied with your purchase, you may request a return authorization. No return authorization will be issued on special order merchandise. Back to Top

Shipping FAQs

How long will it take to receive my order?
The standard shipping time for orders shipped via UPS ground is 5-10 days. Back to Top

Can I have an order shipped to my P.O. Box?
No. Our merchandise is shipped via UPS, and a valid street address is needed to ensure proper delivery. We also cannot deliver to A.P.O., F.P.O. or foreign addresses. Back to Top

Can I ship my order to a different address?
Yes! Remember to use a street address, not a Post Office Box, for any shipping address. Back to Top

How are shipping charges calculated?
Shipping charges vary according to product type and destination.

All products are shipped via UPS (because they offer package insurance and excellent tracking software).Back to Top